Privacy Policy
Effective Date: January 1, 2026
Lauren K Consulting DBA Control The Room | Sales Mentorship ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, programs, services, communications, and coaching offerings.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Complete a contact form or application
- Book a consultation or coaching call
- Enroll in a mentorship program
- Request information about our services
- Communicate with us via email, phone, social media, or SMS
- Participate in webinars, trainings, events, or workshops
This information may include:
- Full name
- Email address
- Phone number
- Business information
- Social media profiles
- Coaching goals and application details
- Payment and billing information
- Any additional information you voluntarily provide
We may also collect non-personal information such as IP address, browser type, device information, website usage data, referral sources, pages viewed, and interactions on our website.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and support requests
- Schedule and manage appointments
- Deliver coaching, mentorship, and educational services
- Process payments and manage accounts
- Send appointment confirmations and reminders
- Provide updates related to programs and services
- Improve our website, content, and customer experience
- Analyze marketing and website performance
- Communicate relevant business opportunities, events, and offers
3. SMS Communications and Consent
By providing your phone number through our website, application forms, booking forms, or other communication channels, you may opt in to receive SMS messages from Lauren K Consulting DBA Control The Room | Sales Mentorship.
These messages may include:
- Responses to inquiries
- Appointment confirmations and reminders
- Coaching and mentorship updates
- Client support communications
- Program information and onboarding updates
- Promotional messages and offers, only when appropriate consent has been provided
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly using the contact information listed below.
SMS consent is not a condition of purchase.
4. Information Sharing and Disclosure
We respect your privacy and do not sell or share your personal information for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share your information only in the following limited circumstances:
- With trusted service providers who assist in operating our business, including CRM systems, scheduling software, payment processors, communication platforms, and customer support tools
- When required by law, regulation, court order, or legal process
- To protect the rights, safety, and security of our clients, staff, or business
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.
6. Your Privacy Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your information where applicable
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information provided below.
7. Third-Party Services
Our website and business operations may utilize third-party tools and service providers, including CRM platforms, scheduling software, payment processors, email marketing systems, SMS communication platforms, analytics tools, and customer support platforms.
These providers are required to maintain the confidentiality and security of your information.
8. Cookies, Tracking Technologies, and Analytics
Our website may use cookies, pixels, tracking technologies, and analytics tools to improve website functionality, analyze traffic, and enhance user experience.
These technologies may collect information such as:
- Browser type and device information
- IP address
- Pages visited and time spent on the website
- Referral sources and website interactions
We may use trusted third-party services such as Google Analytics, Meta/Facebook Pixel, CRM and marketing automation platforms, scheduling and booking software, and similar business and analytics tools.
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
9. Privacy Policy Availability
This Privacy Policy is clearly accessible on our website and is available for review at the point of data collection and SMS opt-in.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
